All Systems Operational
Front End Operational
Analytics Cluster (Production - English) Operational
Analytics Cluster (Production - French) Operational
Analytics Cluster (Production - German) Operational
Analytics Cluster (Production - Portuguese) Operational
Analytics Cluster (Production - Spanish) Operational
Analytics Cluster (Production - Chinese) Operational
Analytics Cluster (Sandbox - English) Operational
User Dashboard Operational
Webhooks Operational
SWEB ? Operational
Callback Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 23, 2016

No incidents reported today.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016
Resolved - Callback should be fine now.
Aug 11, 11:38 EDT
Investigating - Currently, the callback mechanism is not serving processed documents. We are investigating.
Aug 11, 10:38 EDT
Aug 10, 2016
Resolved - Document processing back to normal.
Aug 10, 23:12 EDT
Monitoring - Some processing re-started and documents going through.
Aug 10, 23:06 EDT
Identified - Issue with in-memory DB causing all processing to be halted temporarily.
Aug 10, 23:03 EDT
Aug 9, 2016

No incidents reported.