slow queue time using job_id

Incident Report for Semantria

Resolved

Queueing times using job_id are back to normal.

Posted Jan 22, 2017 - 22:10 EST

Monitoring

Batch queue time now down to approximately 5 seconds. Further improvements expected Saturday US East time..

Posted Jan 19, 2017 - 21:20 EST

Identified

Fix has been identified. Resolution expected by midnight US/East

Posted Jan 19, 2017 - 20:24 EST

Investigating

Queueing batches of content to Semantria using the job_id feature are taking 15 to30 seconds per batch to queue. Documents are being processed normally once queued. Note that all Excel jobs use the job_id feature.

Posted Jan 19, 2017 - 12:51 EST