Some customers unable to retrieve processed documents for certain languages

Incident Report for Semantria

Resolved

No further reports.
Posted Feb 09, 2018 - 13:36 EST

Monitoring

Source of issue pinpointed and steps taken. Working through backlog of submitted content. No documents were lost.
Posted Feb 09, 2018 - 12:59 EST

Investigating

Contact support if you are unable to retrieve processed messages.
Posted Feb 09, 2018 - 10:23 EST